Got a question about your account? We have the answer!

Please see some Frequently Asked Questions about your BizCover account and policies below.

If you have forgotten your password, you can still access your account in three easy steps:

  1. Follow this link to recover your password. Then, enter your email address and click ‘Recover password’. A password recovery email will be sent to your nominated inbox.
  2. Click ‘Reset my password’ within the email and a new window will open.
  3. Enter a new password and click ‘Reset’. You will now be redirected to your online account.
  1. Click the ‘Login’ button below.
  2. Enter your email address and password and click ‘Next’. Then, enter your password and click ‘Next’ again.
  1. Log in to your customer account.
  2. Click ‘Payment Schedule’ under the ‘Actions’ tab and an updated payment schedule will open on a new page.
  1. Login to your customer account.
  2. Click ‘Update Payment Details’ from the menu on the left-hand side of the screen.
  3. Click the ‘Update’ button.
  4. Enter new payment details and click ‘Save’. 
  1. Login to your customer account.
  2. Click ‘Account Details’ from the menu on the left-hand side of the screen.
  3. Enter updated details and click ‘Save’.
  1. Login to your customer account.
  2. Click ‘Certificate’ under the ‘Documents’ tab and your Certificate of Currency will appear in a new tab.
  1. Login to your customer account.
  2. Click ‘Change Password’ from the menu on the left-hand side of the screen. 
  3. Update your password and click ‘Save’. 

Couldn’t find what you’re looking for? Follow the link to find more frequently asked questions or call our friendly team on 1300 920 873.

BizCover Logo