Our Customer Commitment

At BizCover, we are customer fanatics, and prioritise delivering the goods! To ensure we always achieve this, we commit to:

Bending over backwards

We aim to get it right the first time, every time. You tell us what you want, our Customer Care Specialists will listen and take the time to understand your needs.

Making it as easy as ABC

We won’t bore you with insurance jargon. We’re not fans of complicated insurance speak – just keeping things simple and easy to understand. We deliver fast, free quotes in minutes. Click, compare and cover your business in minutes. Online or over the phone and we will deliver all the important stuff straight to your email inbox.

Giving you options

We don’t favour one insurer over another. You choose the insurer, the policy and the level of cover you need. You can talk to us in the way that suits you – phone, SMS, online, by email or Facebook. You can become a DIY expert – renew, make changes, update payment details or view policy documents straight from the online customer portal. You can pay by credit card or direct debit, online or over the phone. If you’re worried about cash flow, we’ve got that covered too with a monthly payment option.