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FAQ’s
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Most Frequently Asked Questions
Simply log in to your BizCover account to view and download a certificate of currency and your policy documents.
Alternatively, you can email support@bizcover.com.au from the email address we have on file for you with the words “resend my policy documents” and we will email the documents to you instantly.
Simply log in to your BizCover account and click ‘amend’ next to the policy you would like to change. You will be able to:
- Add an interested party
- Change your address
- Add cover
- Increase your cover
- Update your declaration
Simply log in to your BizCover account and click ‘update payment details’ from the menu on the left-hand side of the screen.
If you have an overdue payment, simply click the ‘Retry’ button on one of the email notifications we have sent you.
Making a payment is easy. Simply use the ‘retry’ or ‘reschedule’ button in the failed payment email we sent to you.
We are here to help
Call us to speak with one of our business insurance professionals.
Monday – Friday 8:30am – 7:00pm
Saturday 9:00am – 5:00pm