How BizCover Helps Connect SMEs to Australia’s Leading Insurance Providers 

As the leading insurance platform in Australia, BizCover has helped small businesses nationwide find insurance that fits their needs. Backed by reputable, APRA-regulated insurers with proven financial strength, BizCover helps to give small business owners the peace of mind they need when buying insurance. 

Who is BizCover and how does the platform work? 

BizCover is Australia’s leading online business insurance service. BizCover has helped Australian SMEs compare and buy insurance since 2008, and as of June 2025, BizCover has more than 270,000 small business owners currently insured through its online platform.   

Michael Gottlieb, BizCover’s co-founder and CEO, explains the company’s business model:  

“BizCover is not an insurer. We operate under our own Australian Financial Services Licence (AFSL), acting on behalf of a panel of trusted insurers. BizCover simplifies the process of comparing, buying and managing insurance for SMEs by having deep technological integration with well-known and leading insurance providers. It is the only option for SMEs to enter data once and get a range of insurance quotes from multiple insurers in real time.” 

In this way, BizCover is able to provide SMEs with a variety of insurance options to match their needs from leading insurers. 

BizCover is backed by leading insurance partners 

BizCover’s insurance partners are well-established and amongst the largest and most respected insurers in Australia. These include QBE, Berkley Insurance Australia, Chubb, AIG, Suncorp (AAI), HDI and certain syndicates at Lloyds of London. Along with DUAL and Point being underwriting agencies. 

“Aligning with top-tier insurers is a business priority for BizCover,” says Gottlieb. “It ensures our clients are backed by large, financially strong insurers, reinforcing our commitment to providing dependable insurance solutions.” 

Some of these partners have been working with BizCover since the company’s inception in 2008. Others have joined more recently, allowing BizCover to provide an expanding range of known insurance providers for small business owners – even those specialising in niche markets. 

The BizCover platform 

BizCover exists to remove the complexity and confusion often associated with business insurance. 

“We recognised early on that small businesses needed a more efficient, transparent and simpler way to secure insurance,” explains Gottlieb. “Our platform allows them to compare quotes and purchase policies in minutes without the usual hassle.” 

Through BizCover’s intuitive online platform and customer support team, small businesses can compare quotes, customise coverage and purchase policies in minutes, all in one place. 

“We are always looking for new ways to improve the customer experience,” says Gottlieb. “Our goal has always been, and always will be, to make business insurance as easy as possible for Aussie SMEs. We believe we can accomplish that goal through continued investment in emerging technologies.” 

Why financial stability matters in insurance 

BizCover has built its outstanding reputation on over 17 years of proven results and continuous innovation. Its long-established history as an Australian-based and reliable insurance intermediary reflects a strong commitment to growth, stability and customer service. 

BizCover’s financial growth over nearly 2 decades, supported by leading insurers in the Australian market, gives small businesses the confidence that their cover is backed by an insurtech platform with the resources and expertise to deliver. 

So, if you ever need to make a claim, BizCover can provide the support you may require to get back on your feet. 

Financial strength of BizCover’s insurance panel 

BizCover’s ongoing partnerships with reputable domestic and global insurers also help to build customer confidence. Backed by partners such as Chubb a world leader in insurance, providing clients access to a wealth of global expertise and experience, allows BizCover to help give small business owners peace of mind when buying insurance.

Continuity of service 

A key advantage of working with a financially secure platform like BizCover is the continuity of service. The company’s ongoing growth, new insurer partnerships and product innovations are all part of BizCover’s long-term commitment to customer service. 

Claim integrity 

Financial stability also ensures claims integrity.

BizCover’s reliable insurer partnerships enable the insuretech leader to go above and beyond in helping its customers when they need to make a claim. By working closely with its insurance partners, the BizCover customer service team is able to support policyholders and guide them through the claims process. 

“Making a claim can be a stressful time for small businesses,” says Gottlieb. “We ensure [our customers] have the backing of reputable insurers and that our dedicated support team is there to help them manage the process smoothly.” 

BizCover’s track record of growth and confidence 

Over the years, BizCover has continued to build a reputation for delivering consistent value through its award-winning customer service and meaningful outcomes for small businesses. This consistent track record reflects proven growth, strong business fundamentals, and a commitment to our customers. 

“Innovation has always been one of our strengths. As the business landscape evolves, we’re committed to adapting and providing insurance solutions that empower small businesses,” says Gottlieb. 

Customer reviews: Is BizCover a good company? 

BizCover believes that the insurance industry should be built on trust. This is why we actively seek out genuine customer feedback and measure progress.  

The BizCover Net Promoter Score (NPS) has consistently been strong and continues to outpace its competitors. As of June 2025, BizCover’s NPS rating of 76+ shows that small business owners value our user-friendly platform, service and insurer partnerships. 

You can read more about what our customers are saying in our NPS blog.

More than a quarter of a million businesses trust BizCover 

As of June 2025, more than 270,000 small businesses across Australia trust BizCover to help protect what they’ve built. And that number only continues to grow. From sole traders to micro-SMEs, BizCover’s customers span a wide range of industries, including retail, hospitality, construction, healthcare, professional services, IT and more. 

For Australian SMEs looking for suitable business insurance backed by reliable insurers and insurance providers, BizCover continues to deliver simplicity and quality service – all in one easy-to-use platform. Australian business owners can now compare and purchase cover online, saving both time and money in the process by customising their specific insurance needs. 

Frequently asked questions 

Is BizCover a financially stable company? 

BizCover is a leading Insurtech platform in Australia. When buying insurance through the BizCover platform, your insurance policy is backed by some of the leading and financially secure insurance providers domestically and globally.  

Who underwrites BizCover policies? 

BizCover works with a panel of reputable insurers and underwriters, each responsible for underwriting the policies offered on its platform. Currently our insurers partners on the platform include QBE, Berkley Insurance Australia, Chubb, AIG, Suncorp (AAI), HDI and certain syndicates at Lloyds of London (DUAL and Point). 

Can I trust BizCover with my business insurance? 

Yes, you can trust BizCover with your business insurance. BizCover holds its own Australian Financial Services Licence (AFSL), is regulated by ASIC, and is a member of the Australian Financial Complaints Authority (AFCA), so you have access to independent dispute resolution if ever needed. Backed by partnerships with leading insurers and underwriters and chosen by over 270,000 small businesses, BizCover consistently earns high customer satisfaction scores (an NPS of 74+) and has been recognised as one of Deloitte’s Best Managed Companies. Their award-winning platform makes it easy to compare and buy insurance transparently and securely. 

Why does financial stability matter in insurance?

If a small business customers needs to submit a large claim or if there are many large claims in a given period, policyholders want to make sure their insurer/underwriter has the financial strength to meet their claims obligations and provide consistent service when it matters most. 

How does BizCover ensure the quality of its insurance partners? 

BizCover ensures the quality of its insurance partners through a combination of strategic selection, regulatory compliance, and advanced quality assurance practices.  Partners are selected to ensure that Bizcover can provide a variety of business insurance products tailored to the needs of Australian small business owners. 

This information is general only and does not take into account your objectives, financial situation or needs. It should not be relied upon as advice. As with any insurance, cover will be subject to the terms, conditions and exclusions contained in the policy wording. 

Coverage for claims on the policy is determined by the insurer or underwriter, not BizCover. 

© 2025 BizCover Pty Limited, all rights reserved. ABN 68 127 707 975; AFSL 501769