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What does natural therapists’ insurance cover?

Natural therapists’ insurance generally helps protect complementary and holistic health practitioners against claims caused by their professional services, the products they recommend, or operating their business. Common risks natural therapists may face include:

  • Injuries that leave you unable to practice
  • Professional mistakes and negligence lawsuits
  • Disciplinary proceedings and investigations
  • Client injury and property damage claims
  • Damaged or stolen business equipment

Professional Indemnity and Public Liability insurance are required to join the Australian Natural Therapists Association (ANTA). Professional Indemnity is also required to register with the Chinese Medicine Board/AHPRA.

BizCover offers a combined Professional Indemnity and Public Liability policy designed for complementary therapists, natural health practitioners, holistic therapy, and alternative therapies.

A natural therapist treating a patient with facial treatment

Why do natural and complementary therapists need insurance?

Natural and complementary therapists should consider insurance because working with clients on their health, healing, and wellbeing carries a real duty of care. Even with the best processes and training, a client could make a claim about an error, injury or loss connected to your services. These claims may arise years after the treatment took place.

For AHPRA-registered occupations, Professional Indemnity insurance is typically required. ANTA members must have Professional Indemnity and Public Liability insurance to maintain membership. Natural therapists may also need insurance to be recognised by some health funds.

Become an ANTA member.

Meet AHPRA registration requirements or be recognised by health funds.

Lease office space for your practice.

Enhance credibility.

Pay legal costs if you face a liability claim.

Replace damaged equipment.

Who needs natural and holistic therapy insurance?

We offer insurance options that may benefit a number of natural therapy professions, including:

Acupuncture

Herbalists

Homeopaths

Reflexologists

Remedial Massage Therapists

Reiki and Energy Healing Practitioners

Meditation Teachers

Chinese Medicine Practitioners

What types of insurance do natural therapists need?

Natural therapists usually choose several types of insurance to help protect their clients, finances, assets, and themselves. Mix and match from a range of cover options to create a package that fits your practice’s needs.

Allied Health Combined Liability

Combined Professional Indemnity and Public Liability cover available for 200+ Allied Health professions.

Allied health insurance

Personal Accident & Illness

Covers individuals for loss of income if unable to work as a result of an injury or illness in or outside of work. Limits apply.

Personal Accident insurance

Contents

Covers loss or damage to business items at the insured location, such as equipment, stock, machinery, and furniture.

Contents coverage

Glass

Covers you for damage to internal and external glass, mirrors, porcelain and signage at your business premises.

Glass insurance cover

Theft

Covers the loss and damage of contents and stock to your business premises caused by a theft or attempted theft

Theft insurance

Let’s cover your small business on the go

Start a quote to see how much you can save and buy online in minutes.

How much does life coaching insurance cost?

Business insurance for natural therapists costs an average of $49 per month*.

A natural therapist with therapy oil

Factors influencing cost

Risks of the industry 

Cover level amount

Annual Turnover

Number of Employees

Claims History

*BizCover’s Marketing Pricing Expectation Report is based on 1 July 2025 to 30 June 2026 and presented as a guide only. It may not reflect pricing for your particular business, as individual factors will apply.

Get cover that grows with your business

BizCover offers a combined liability process with Professional Indemnity up to $10 million and Public Liability up to $20 million. You can also choose Personal Accident & Illness insurance with a weekly benefit up to $4,000.

Cover levels to choose from

  • PI Section $250K PL Section $0
  • PI Section $10M PL Section $20M

Cover levels to choose from

  • $500 weekly benefit (accident only)
  • $4K weekly benefit

Underinsurance

We know it’s tempting to select a lower level of cover to reduce premiums, but this can leave businesses shocked and insufficiently covered when making a claim.

Ways underinsurance catches business owners out:

Inflation

With inflation, the cost of living and doing business increases. Remember to over yourself, your tools and assets for the rising costs of replacing or covering them, not what you paid for them – you may be surprised at the difference.

Not covering the full cost of your risks

If you select cover levels for less than the value you may be found liable – left out of pocket when it comes to claims time. It’s important to review your risks and determine how much you will need to cover any claim that may come your way.

A natural therapist with therapy oil

Factors influencing cost

Risk of the industry

Cover level amount

Annual turnover

Number of employees

Claims history

*BizCover’s Marketing Pricing Expectations [SM2.1]Report is based on 1 July 2025 to 30 June 2026 and presented as a guide only. It may not reflect pricing for your particular business, as individual factors will apply.

Get cover that grows with your business

BizCover offers a combined liability process with Professional Indemnity up to $10 million and Public Liability up to $20 million. You can also choose Personal Accident & Illness insurance with a weekly benefit up to $4,000.

Cover levels to choose from

  • PI Section $250K PL Section $0
  • PI Section $10M PL Section $20M

Cover levels to choose from

  • $500 weekly benefit (accident only)
  • $4K weekly benefit

Unsure how much to choose? Think about:

Statutory professional requirements

Cover required by contracts

Number of employees being covered

Your contract value

Worst case scenario claim size

Underinsurance

We know it’s tempting to select a lower level of cover to reduce premiums, but this can leave businesses shocked and insufficiently covered when making a claim.

Ways underinsurance catches business owners out:

Inflation

With inflation, the cost of living and doing business increases. Remember to over yourself, your tools and assets for the rising costs of replacing or covering them, not what you paid for them – you may be surprised at the difference.

Not covering the full cost of your risks

If you select cover levels for less than the value you may be found liable – left out of pocket when it comes to claims time. It’s important to review your risks and determine how much you will need to cover any claim that may come your way.

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See How Much Other Natural Therapists Have Saved By Purchasing a Policy Through BizCover

Neil

Personal Trainer from

VIC

Saved

$200

on

Allied Health Combined Liability insurance

Personal trainer saved on business insurance
Kate

Massage Therapist from

NSW

Saved

$150

on

Allied Health Combined Liability insurance

Massage therapist saved
Sarah-Jane

Nurse from

TAS

Saved

$400

on

Allied Health Combined Liability insurance

Nurse saved on business insurance

Frequently asked questions

Is Professional Indemnity insurance mandatory for natural therapists?

Professional Indemnity insurance is mandatory for some natural and complementary therapies. Other practitioners may need insurance to join industry associations or to be recognised by health funds.
 
The Chinese Medicine Board (part of the AHPRA) requires “adequate and appropriate” levels of Professional Indemnity for:
• Chinese medicine practitioners
• Chinese herbal dispensers
• Chinese herbal medicine practitioners
• Oriental medicine practitioners
• Acupuncturists

Natural therapists, naturopaths, homeopaths, and other complementary therapy practitioners must have Professional Indemnity and Public Liability insurance to join the Australian Natural Therapists Association (ANTA). ANTA membership requires a minimum of $2 million of Professional Indemnity cover and a minimum of $10 million Public Liability cover. Chinese herbal medicine and acupuncturists must have at least $5 million of Professional Indemnity insurance and $10 million in Public Liability insurance to join.

Am I covered if I visit clients at home for treatments?

Yes, BizCover’s Professional Indemnity and Public Liability policies can be customised to include in-home treatments.

Am I covered if I operate my practice from home?

Yes. BizCover policies can generally be customised to cover natural therapists who practice out of their own homes.

Am I covered if I offer different types of therapy services?

Yes. Professional Indemnity policies can generally cover multiple services within the same or similar industry. You will be asked to select the natural therapy services you offer when getting a quote.

What is a claims-made policy?

A claims-made policy is an insurance policy that covers incidents that occur and are reported to the insurer during the policy period. Claims are only covered if a claim is notified or submitted while the policy is active. Professional Indemnity is type of claims-made policy commonly taken by natural therapists.

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