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Insurance for disability care and NDIS providers

Providing patient care involves risk, from accidental property damage and third-party injuries to negligence claims or a cyberattack compromising patient records.

That’s why many support workers, aged care workers, and NDIS providers choose business insurance to help them manage their workplace risks and meet regulatory body requirements. Business insurance helps protect your finances and reputation, and in some cases, insures you can legally provide care services in Australia.

BizCover offers competitively priced business insurance options for sole traders and small businesses in the aged, disability care, and NDIS provider industry.

A support worker with an older woman, conveying compassion

Why do aged care and NDIS providers need insurance?

Care and support workers provide critical care to patients, but a simple mistake or accident could lead to an expensive lawsuit or claim.

That’s why responsible care worker choose insurance to protect their business and career. You may need business insurance to

Meet the NDIS Practice Standards for registered providers.

Work as a contractor or sub-contractor

Pay legal costs if you face a liability claim

Let’s cover your small business on the go

Start a quote to see how much you can save and buy online in minutes.

Types of aged care and disability workers we cover

Business insurance is essential for many disability support workers, home care workers, and many more, including:

Aged Care Workers

Disability Support Workers

NDIS Providers

Support Workers

Home Care Workers

Residential Care Workers

A healthcare worker stands beside an elderly woman, sharing a moment of care and companionship.

Did you know?

Registered NDIS providers must hold Professional Indemnity and Public Liability insurance to meet the NDIS Practice Standards set by the NDIS Quality and Safeguards Commission.

What types of insurance do disability support workers need?

NDIS providers are required to have Public Liability and Professional Indemnity insurance, at a minimum. Build an insurance package from these and other popular forms of cover that suit your needs and buy online in minutes

Public Liability

Covers compensation costs and legal fees if you negligently cause injury to a member of the public or damage to property.

Public Liability insurance

Professional Indemnity

Covers financial losses and legal fees as a result of alleged or actual negligence in your professional services or advice.

Personal Accident & Illness

Covers individuals for loss of income if unable to work as a result of an injury or illness in or outside of work. Limits apply.

Personal Accident insurance

Management Liability

Covers the risks that arise from running your business, including unfair dismissal, harassment claims, and tax audit.

Management Liability

Cyber Liability

Protection against claims and supports your profitability following a broad range of cyber events.

Cyber Insurance

How much does disability work insurance cost?

The average cost of business insurance for aged and disability workers is $33 per month with BizCover. However, the amount you pay will depend on many factors, such as the number of employees covered and the services you provide.

An elderly man in a wheelchair receives assistance from a disability support worker

Factors influencing cost

Risks of the industry 

Cover level amount

Annual turnover

Number of employees

Claims history

*Customer Average Monthly Payment Report is based on 1 July 2023 to 30 June 2024 and presented as a guide only. It may not reflect pricing for your particular business, as individual criteria will apply.

Get cover that works with the risks of your business

Select different cover amounts for each policy listed below.
This is the most you will be paid out if you need to make a claim.

Cover levels to choose from

  • $5M
  • $20M

Cover levels to choose from

  • $250K
  • $10M

Underinsurance

We know it’s tempting to select a lower level of cover to reduce premiums, but this can leave businesses shocked and insufficiently covered when making a claim.

Ways underinsurance catches business owners out:

Inflation

With inflation, the cost of living and doing business increases. Remember to over yourself, your tools and assets for the rising costs of replacing or covering them, not what you paid for them – you may be surprised at the difference.

Not covering the full cost of your risks

If you select cover levels for less than the value you may be found liable – left out of pocket when it comes to claims time. It’s important to review your risks and determine how much you will need to cover any claim that may come your way.

Disability support worker cost

Factors influencing cost

Risks of the industry 

Cover level amount

Annual turnover

Number of employees

Claims history

*Customer Average Monthly Payment Report is based on 1 July 2023 to 30 June 2024 and presented as a guide only. It may not reflect pricing for your particular business, as individual criteria will apply.

Get cover that works with the risks of your business

Select different cover amounts for each policy listed below.
This is the most you will be paid out if you need to make a claim.

Cover levels to choose from

  • $5M
  • $20M

Cover levels to choose from

  • $250K
  • $10M

Unsure how much to choose? Think about:

Statutory professional requirements

Cover required by contracts

Number of employees being covered

Your contract value

Worst case scenario claim size

Underinsurance

We know it’s tempting to select a lower level of cover to reduce premiums, but this can leave businesses shocked and insufficiently covered when making a claim.

Ways underinsurance catches business owners out:

Inflation

With inflation, the cost of living and doing business increases. Remember to over yourself, your tools and assets for the rising costs of replacing or covering them, not what you paid for them – you may be surprised at the difference.

Not covering the full cost of your risks

If you select cover levels for less than the value you may be found liable – left out of pocket when it comes to claims time. It’s important to review your risks and determine how much you will need to cover any claim that may come your way.

Award-Winning Tech & People

We’re not ones to blow our own trumpet, but we are pretty proud of our innovative insurance platform, outstanding team, and stellar workplace.

See How Much Others Have Saved By Purchasing a Policy Through BizCover

Colette

Disability Care Worker from

NSW

Saved

$1,200

on

Public Liability and Professional Indemnity insurance

Disability care worker
Andrea

Beautician from

VIC

Saved

$1,500

on

Business insurance Pack and,
Public Liability and Professional Indemnity insurance

Andrea, Beautician saved $1,500 on Professional Indemnity, Public Liability and Business Insurance
Deborah

Cleaner from

VIC

Saved

$3,600

on

Public Liability insurance

Cleaner from VIC saved on Business Insurance with BizCover
Lance

Electrician from

ACT

Saved

$800

on

Public Liability insurance

Electrician saved $800 on Public Liability insurance
Stephen

IT Professional from

VIC

Saved

$1,500

on

Information Technology Liability insurance

IT Professional saved on IT Liability with BizCover
Linda

Restaurant owner from

NSW

Saved

$1,000

on

Business Insurance Pack and
Public Liability insurance

Restaurant owner saved in Business Insurance with BizCover

Frequently asked questions

There are many types of business insurance available to disability support workers that cover different risks that they may face on the job. The most common policies for support workers are Professional Indemnity insurance and Public Liability insurance.

Professional Indemnity insurance helps you protect against claims of negligence or breach of duty in your services or advice. It also covers compensation payable to a third party and defence expenses (like legal fees, investigation costs, and expert fees), up to the policy limits. 

Public Liability insurance protects disability support workers against claims for property damage or bodily injury from clients or members of the public. It includes accidents that happen while working in your client’s home or community settings. 

Disability workers are also required to maintain adequate levels of Professional Indemnity and Public Liability insurance to meet the NDIS Terms of Business for Registered Providers.

In case of accidental harm, business insurance could help you manage the cost of compensation claims and lawsuits.

Hear from our customers

Feefo stars

4.8/5

Feefo

Very easy to navigate and get the exact cover i required in no time at all!

Bradley

This is my second year with BizCover since starting my business. The process has been quick and easy with competitive prices both times.

Natasha

Follow up phone call was actually helpful and informative. Easy to set up insurance which was essential as I have my first job in an hour!

Linda

It was easy to work through and apply for, thank you for the convenience

Rani

Straight forward process brings it all together in one place

Richard

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