Customer Spotlight: Orsa & Co’s calming candles

Customer Spotlight: Orsa & Co’s calming candles

Louise was a hypnotherapist in Sydney’s Northern Beaches, but when lockdown struck, she found herself out of the job. Having worked mainly with women who are usually breaking away from toxic people, she had always wanted to give a candle at the end of the final session to prompt her clients that each time they lit their candle, it would be a reminder of all the hard work in therapy they had achieved and overcome.  

With some time on her hands, bills to pay and a goal in mind, Louise decided to learn how to make candles. A couple weeks later, Orsa & Co was born.  

A happy person holding a cup of goodies

The pandemic had a positive impact on the single mum of three as it forced her to dig herself out of a difficult situation and learn to fight for survival by making her business work.  

Louise’s advice for other small business owners is to just go for it – get out of your comfort zone and work hard to make your business a success. Learn as you go and don’t be afraid to fail.  

“Failing gets me up in the morning as it teaches me how to look for different routes,” says Louise.  

Louise had been quite far removed from insurance and initially wasn’t sure about what she needed. But after a chat with BizCover, she felt confident in her decision to get Public and Product Liability cover 

Louise says it was a must because it protects her when she sells her products at the local markets.  

While some markets may automatically cover some stallholders under one single policy, others may require them to get Public Liability insurance. Markets are risky environments and inherently involve trading with third parties.  

If someone suffers a loss due to your product or market stall, you could be held liable for any damages.  

“Getting insurance through BizCover was one of the easiest parts of starting a business. No fuss, no dramas and now I can get back to more important things.”  

 

To find out more about Louise visit: 

https://www.orsacandles.com.au/

https://www.instagram.com/orsa_and_co/

https://www.facebook.com/orsacandles.com.au/?modal=admin_todo_tour


This information is general only and does not take into account your objectives, financial situation or needs. It should not be relied upon as advice. As with any insurance, cover will be subject to the terms, conditions and exclusions contained in the policy wording or Product Disclosure Statement (available on our website). Please consider whether the advice is suitable for you before proceeding with any purchase. Target Market Determination document is also available (as applicable). © 2026 BizCover Pty Limited, all rights reserved. ABN 68 127 707 975; AFSL 501769.

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