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What is Public Liability insurance?

Public Liability insurance covers legal fees and compensation costs if a customer, member of the public, or a supplier claims against you for injury or damage to their property as a result of your alleged negligent business activity.

Accidents resulting in property damage or injury sometimes happen—despite our best efforts. That’s why Public Liability is one of the most common types of business insurances that small businesses choose to take out. A policy can help you manage legal fees and compensation costs whether you work from your own premises, a home office, or just about anywhere else!

A food retailer serves a customer

What does Public Liability insurance cover?

Personal Injury

Compensation costs for personal injuries suffered by a third party, such as a customer, supplier or member of the public.

Legal & Defence

The legal and defence costs associated with a claim.

Property Damage

Compensation for damage to property owned by a third party due to your negligent business activities.

Damage in custody

Compensation for damage of third-party goods not owned by you which are in your care, custody or control.

  • Employee injuries
  • Costs of rectifying faulty workmanship or product recall
  • Contractual liability
  • Aircraft products
  • Liquidated damages
  • Punitive damages (where the insured acted so badly that extra damages were awarded)
  • Damage to your own business or personal property
  • Professional negligence
  • Events occurring before or after the policy period
  • Asbestos
  • Gradual pollution
  • Liabilities assumed under contract which the insured would not be liable for at common law

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3 industries who purchase Public Liability most:

It’s good business to set up a plan in place should the worst happen.

Fitness & Beauty

Hair & Beauty Services

Health care & Allied health

Allied Health 

Public Liability is suited to a wide range of industries and occupations in addition to the ones listed above.

What kinds of businesses need Public Liability insurance?

Businesses that typically take Public Liability cover include tradespeople, contractors, professionals, consultants, beauticians and hair salons, retailers and ecommerce, cleaning and domestic services, IT contractors, and restaurants, hospitality and food service.

Of course, Public Liability insurance is considered a must for all types of small businesses in many other industries. If you interact with third parties on a regular basis, chances are you might need a policy.

How much does Public Liability insurance cost?

Public Liability insurance costs $39 per month* on average for BizCover customers, but every business is unique.

The cost of a policy varies based on your business location, industry, and other factors. 

Get cover that works with the risks of your business

You can select different levels of cover to suit your needs.

This is the most you will be paid out if you need to make a claim. Choosing different cover levels may impact the cost of your policy.

Cover levels to choose from

  • $5M
  • $20M

Unsure how much to choose? Think about:

Statutory professional requirements

Cover required by contracts or commercial lease

Number of employees being covered

Worst case scenario claim size

Underinsurance

We know it’s tempting to select a lower level of cover to reduce premiums, but this can leave businesses shocked and insufficiently covered when making a claim.

Ways underinsurance catches business owners out:

Inflation

With inflation, the cost of living and doing business increases. Remember to cover you, your tools and assets for the rising costs of replacing or covering them, not what you paid for them – you may be surprised at the difference.

Not covering the full cost of your risks

If you select cover levels for less than the value you may be found liable – left out of pocket when it comes to claims time. It’s important to review your risks and determine how much you will need to cover any claim that may come your way.

Get cover that works with the risks of your business

You can select different levels of cover to suit your needs. 

This is the most you will be paid out if you need to make a claim. Choosing different cover levels may impact the cost of your policy. 

Cover levels to choose from

  • $5M
  • $20M

Unsure how much to choose? Think about:

Statutory professional requirements

Cover required by contracts or commercial lease

Number of employees being covered

Worst case scenario claim size

Underinsurance

We know it’s tempting to select a lower level of cover to reduce premiums, but this can leave businesses shocked and insufficiently covered when making a claim.

Ways underinsurance catches business owners out:

Inflation

With inflation, the cost of living and doing business increases. Remember to cover you, your tools and assets for the rising costs of replacing or covering them, not what you paid for them – you may be surprised at the difference.

Not covering the full cost of your risks

If you select cover levels for less than the value you may be found liable – left out of pocket when it comes to claims time. It’s important to review your risks and determine how much you will need to cover any claim that may come your way.

See how much others have saved while purchasing policy through BizCover

Colette

Disability Care Worker from

NSW

Saved

$1,200

on

Public Liability and Professional Indemnity insurance

Disability care worker
Andrea

Beautician from

VIC

Saved

$1,500

on

Business insurance Pack and,
Public Liability and Professional Indemnity insurance

Andrea, Beautician saved $1,500 on Professional Indemnity, Public Liability and Business Insurance
Deborah

Cleaner from

VIC

Saved

$3,600

on

Public Liability insurance

Cleaner from VIC saved on Business Insurance with BizCover
Lance

Electrician from

ACT

Saved

$800

on

Public Liability insurance

Electrician saved $800 on Public Liability insurance
Stephen

IT Professional from

VIC

Saved

$1,500

on

Information Technology Liability insurance

IT Professional saved on IT Liability with BizCover
Linda

Restaurant owner from

NSW

Saved

$1,000

on

Business Insurance Pack and
Public Liability insurance

Restaurant owner saved in Business Insurance with BizCover

Frequently asked questions

While it is not a legal requirement in Australia for most businesses, there are some situations where it may be mandatory for you to have you an active Public Liability policy before you can operate. For example, it may be a contractual requirement to have before you are allowed “on site”.  

You may also need Public Liability cover if you have customers, suppliers or members of the public who visit your business premises; you manufacture and/or sell any kind of products (e.g. food, beauty products, furniture, clothing or household items); or you work at your client’s site (e.g. a tradesperson carrying out repairs or work in other people’s homes).

While it would be nice to be told the exact amount of cover you should have, the decision is ultimately up to you. 

If you work with contracts, these commonly stipulate the minimum amount of Public Liability cover your business must hold to comply with the contract. Professional bodies and industry associations may also require members to maintain a minimum amount of Public Liability insurance to become a member or to meet licensing requirements.

Consider the amount of work that you perform and the appropriate amount of financial protection you would need in the event a Public Liability claim is made against you.

If you’re a sole trader or contractor with interacts with the public, you may want to consider having Public Liability insurance. Without a policy, you could be required to cover compensation costs and legal fees from your own pocket if a claim is made against you or your business.

For some sole traders, Public Liability insurance may be requirement to work with specific clients, enter worksites, or lease commercial space for your business.

When you buy Public Liability insurance with BizCover, you’ll receive a Certificate of Currency and other policy documents instantly. You can also log in to your account to update your policy details and download a new certificate at any time

More types of cover

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Cyber Insurance
Professional Indemnity Insurance
Business Insurance
Business Insurance
Portable Equipment Insurance
Tool cover

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