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Professional Indemnity insurance

Professional Indemnity insurance covers losses claimed by a third party and defence costs due to alleged or actual negligence in your professional services or advice. It helps cover the cost of legal fees, settlements, and court costs related to claims of professional wrongdoing made against your business.

Professional Indemnity policies are designed for businesses and sole traders who provide specialist services or advice.

No matter how long you’ve been in business, mistakes can happen even with the most professional operators. A simple error, omission, or employee mistake could lead to financial loss for a client—and potentially expose you to a claim alleging breach of professional duty or negligence.

Professional Indemnity insurance helps protect your business, reputation, and cash flow.

Professional provider offering professional services or advice

What does Professional Indemnity insurance cover?

Professional Indemnity insurance can cover your business against losses claimed by a third party due to alleged or actual negligence in your professional services or advice. It can help pay legal costs and damages (up to your policy limits) caused by a variety of risks, such as:

Negligence

For example, providing a client with advice that causes them a financial loss

Breach of duty

Failing to carry out your professional duties as agreed

Confidentiality and privacy breaches

Failing to protect a client’s information, privacy, or confidentiality

Defamation

Allegations of defamation, libel or slander that damage someone’s reputation

IP

Intellectual property (IP) infringement

Cover for unintentional breach of a trademark, copyright, design or patent

Failure in service delivery

Failing to deliver services

Including missed deadlines

Civil Liability

Civil liability

Damages, settlements and judgements paid to a client

Employee dishonesty

Employee Dishonesty

Fraud committed by an employee; Fidelity cover available as an optional extension

Reputation repair

Reputation repair

Covers the cost of public relations assistance to protect your business’ reputation

Claim investigations

Claims investigation costs

Legal costs and expenses associated with investigating a claim made against you

Damaged or lost documents

Lost or damaged documents

For example, if you lose or damage a client’s documents or data while they are in your care

  • Intentional damage or misconduct
  • Professional fees refunds
  • Contractual liabilities
  • Acts of fraud and dishonesty

To learn more about the Professional Indemnity cover provided by our insurance partners, please read their policy wordings.

Why might you need Professional Indemnity insurance?

Professional Indemnity insurance helps professional service providers manage the cost of risk, such as giving incorrect advice, mistakes or omissions in your work, and losing a client’s documents. A policy helps cover legal fees, compensation, and settlements, so you’re not left paying out of pocket. In some cases, a Professional Indemnity policy may be required to work in Australia.

You may need Professional Indemnity insurance to:

Obtain a professional license

Join a professional body or association

Accept contracts

Provide a specialist service or advice

Pay legal costs if you face a lawsuit

Who needs Professional Indemnity insurance?

A wide range of industries and occupations may benefit from Professional Indemnity cover, including sole traders, independent contractors, and businesses with employees. Some occupations (such as accountants, nurses, and builders) are required to have a policy to receive their professional license and work. In some cases, a client may ask you to have a minimum level of cover as part of their contract.
Industries that may need Professional Indemnity include

Consultants

Consultants & Freelancers

Health care & Allied health

Allied Health 

Fitness & Beauty

Fitness

Don’t see your job or industry listed above? We cover thousands of occupations.

Get Professional Indemnity cover to meet your specific needs.

Start a quote to see how much you can save and buy online in minutes.

How much does Professional Indemnity insurance cost?

Professional Indemnity insurance costs $103 per month* on average for BizCover customers, but every business is unique.
The cost of a policy can vary based on factors, such as your business size, industry or occupation requirements, number of employees being covered, and your history of claims.

Flexible cover options

We offer tailored Professional Indemnity cover from $250,000 to $10 million to suit your unique business needs. Choosing different cover levels may impact the cost of your policy.

Cover levels to choose from

  • $250K
  • $10M

Unsure how much to choose? Think about:

Statutory professional requirements

Cover required by contracts

Number of employees being covered

Your contract value

Worst case scenario claim size

Underinsurance

We know it’s tempting to select a lower level of cover to reduce premiums, but this can leave businesses shocked and insufficiently covered when making a claim.

Ways underinsurance catches business owners out:

Inflation

With inflation, the cost of living and doing business increases. Remember to over yourself, your tools and assets for the rising costs of replacing or covering them, not what you paid for them – you may be surprised at the difference.

Not covering the full cost of your risks

If you select cover levels for less than the value you may be found liable – left out of pocket when it comes to claims time. It’s important to review your risks and determine how much you will need to cover any claim that may come your way.

Get cover that works with the risks of your business

You can select different levels of cover to suit your needs. 

This is the most you will be paid out if you need to make a claim. Choosing different cover levels may impact the cost of your policy. 

Cover levels to choose from

  • $250K
  • $10M

Unsure how much to choose? Think about:

Statutory professional requirements

Cover required by contracts

Number of employees being covered

Your contract value

Worst case scenario claim size

Underinsurance

We know it’s tempting to select a lower level of cover to reduce premiums, but this can leave businesses shocked and insufficiently covered when making a claim.

Ways underinsurance catches business owners out:

Inflation

With inflation, the cost of living and doing business increases. Remember to over yourself, your tools and assets for the rising costs of replacing or covering them, not what you paid for them – you may be surprised at the difference.

Not covering the full cost of your risks

If you select cover levels for less than the value you may be found liable – left out of pocket when it comes to claims time. It’s important to review your risks and determine how much you will need to cover any claim that may come your way.

Professional Indemnity claim scenarios

Here are some examples of real BizCover customers who had to make a Professional Indemnity claim

Accountant PI claim
Incident

An accountant was asked by a client to review their company’s finances for fraudulent or dishonest conduct. The accountant completed the review and advised that there were no irregularities. However, the client claimed that the accountant had not conducted an adequate investigation and lodged a complaint with the Certified Practising Accountants (CPA).

Outcome

The complaint was reviewed and the CPA determined that the accountant had acted properly. The accountant’s insurer paid $23,000 in defence costs.

The provision of the claims examples are for illustrative purposes only and should not be seen as an indication as to how any potential claim will be assessed or accepted. Coverage for claims on the policy will be determined by the insurer, not BizCover.

See How Much Others Have Saved By Purchasing a Policy Through BizCover

Colette

Disability Care Worker from

NSW

Saved

$1,200

on

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Disability care worker
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Beautician from

VIC

Saved

$1,500

on

Business insurance Pack and,
Public Liability and Professional Indemnity insurance

Andrea, Beautician saved $1,500 on Professional Indemnity, Public Liability and Business Insurance
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Cleaner from

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Electrician from

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Electrician saved $800 on Public Liability insurance
Stephen

IT Professional from

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Restaurant owner from

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$1,000

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Frequently asked questions

Professional Indemnity insurance may be essential for sole traders and businesses that provide a professional service or advice. You may want to consider Professional Indemnity insurance if you, for example:
• Provide a specialist service or advice
• Handle client information
• Represent a client’s interests on their behalf
• It is required by law or an industry association
• It is required by a client contract

Occupations that often consider Professional Indemnity insurance, include:
• Accountants
• Allied health professionals
• Architects
• Consultants
• Engineers
• Nurses
• Personal Trainers
• Real estate agents
• Registered builders

Professional Indemnity insurance is compulsory for some occupations and industries in Australia. It may be a legal requirement to receive and maintain a professional license or mandatory to join an industry association. Clients may also require minimum Professional Indemnity cover levels by contract.
It is wise to check with your relevant industry body to understand the insurance requirements in your state or territory.

Different factors may impact the amount of Professional Indemnity cover your business needs, such as:

  • The industry you work in
  • Licensing and/or contract obligations
  • The size of your business, i.e. your annual turnover or size of contracts you accept
  • How many people are covered, i.e. a sole trader or a business with multiple employees

BizCover offers Professional Indemnity options with cover up to $10 million to suit small businesses of different sizes and working in different industries

For allied health professionals, Professional Indemnity insurance extends to provide cover for bodily injury or illness claims arising from the professional services covered by the policy.

The main difference between Professional Indemnity and Public Liability insurance is the risks that each type of policy covers.

Professional Indemnity insurance is designed to respond to claims against your business for losses as a result of actual or alleged negligent acts or omissions in the provision of your professional service or advice. PI Insurance will also assist with the legal costs associated with responding to or

managing claims which are covered by the policy. Public Liability covers you if a third-party claim that your negligent business activities caused them injury or property damage. This includes defence costs cover

The main difference between a Professional Indemnity and a Management Liability policy is the risks that each cover.

Professional Indemnity protects you against losses claimed by a third party due to alleged or actual negligence in your professional services or advice. Subject to applicable limits, your Professional Indemnity insurance will meet the associated compensation payable to a third party together with your defence costs (which can include legal costs, investigator costs and expert fees).

Management Liability covers claims of wrongful acts in the management of the insured business and can include directors and officers liability, employment practices liability, crime, statutory liability and tax audit.

Sole traders may need Professional Indemnity insurance to maintain a professional license, become a member of an industry association, or meet the terms of a client contract. They may also consider a Professional Indemnity policy to help them manage the cost of common claims, like providing incorrect advice, accidental omissions in their work, or unintentional contract breaches

Yes, you may need Professional Indemnity insurance if you work from home. Professional Indemnity requirements typically depend on what you do, not where you work. If you need a policy to become licensed, meet industry standards, or because it is required by contract, then these requirements will likely apply even if you work from home.

Claims-based and occurrence-based policies are two different ways that an insurance policy may handle potential claims. A claims-based (or claims-made) policy provides cover when a claim is first made against a business during the policy period. Claims are only covered if a claim is notified or submitted while the policy is active. You cannot claim after the policy has lapsed. Professional Indemnity polices are typically claims-based policies.

Professional Indemnity insurance covers personalised services and advice. Because these types of services can have long-term consequences, clients may pursue legal action months or years after you’ve worked with them. A claims-based policy helps protect you when it may be difficult to determine exactly when a loss occurred.

An occurrence-based policy provides cover when incidents occur during the policy period, regardless of when a claim is made. You may be able to make a claim after the policy is cancelled. Public Liability insurance is a common type of occurrence-based policy.

A retroactive date is the date from which your Professional Indemnity policy will cover you and your business. This retroactive cover provides protection for claims arising from work completed before the start of the current policy period. Some Professional Indemnity policies will have unlimited retroactive dates that cover services performed any time In the past, so long as you make a claim while the policy is active.

BizCover is here to assist you with Professional Indemnity claims and make the process as drama-free as possible.
To start the claims process, complete our claims form online any time, 24/7. We’ll coordinate your claim with the insurer and notify you of the outcome via email or phone.

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