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Professional Indemnity insurance
Professional Indemnity insurance covers losses claimed by a third party and defence costs due to alleged or actual negligence in your professional services or advice. It helps cover the cost of legal fees, settlements, and court costs related to claims of professional wrongdoing made against your business.
Professional Indemnity policies are designed for businesses and sole traders who provide specialist services or advice.
No matter how long you’ve been in business, mistakes can happen even with the most professional operators. A simple error, omission, or employee mistake could lead to financial loss for a client—and potentially expose you to a claim alleging breach of professional duty or negligence.
Professional Indemnity insurance helps protect your business, reputation, and cash flow.

What does Professional Indemnity insurance cover?
Professional Indemnity insurance can cover your business against losses claimed by a third party due to alleged or actual negligence in your professional services or advice. It can help pay legal costs and damages (up to your policy limits) caused by a variety of risks, such as:
Negligence
For example, providing a client with advice that causes them a financial loss
Breach of duty
Failing to carry out your professional duties as agreed
Confidentiality and privacy breaches
Failing to protect a client’s information, privacy, or confidentiality
Defamation
Allegations of defamation, libel or slander that damage someone’s reputation
Intellectual property (IP) infringement
Cover for unintentional breach of a trademark, copyright, design or patent
Failing to deliver services
Including missed deadlines
Civil liability
Damages, settlements and judgements paid to a client
Employee Dishonesty
Fraud committed by an employee; Fidelity cover available as an optional extension
Reputation repair
Covers the cost of public relations assistance to protect your business’ reputation
Claims investigation costs
Legal costs and expenses associated with investigating a claim made against you
Lost or damaged documents
For example, if you lose or damage a client’s documents or data while they are in your care
- Intentional damage or misconduct
- Professional fees refunds
- Contractual liabilities
- Acts of fraud and dishonesty
To learn more about the Professional Indemnity cover provided by our insurance partners, please read their policy wordings.
Why might you need Professional Indemnity insurance?
Professional Indemnity insurance helps professional service providers manage the cost of risk, such as giving incorrect advice, mistakes or omissions in your work, and losing a client’s documents. A policy helps cover legal fees, compensation, and settlements, so you’re not left paying out of pocket. In some cases, a Professional Indemnity policy may be required to work in Australia.
You may need Professional Indemnity insurance to:
Obtain a professional license
Join a professional body or association
Accept contracts
Provide a specialist service or advice
Pay legal costs if you face a lawsuit
Get Professional Indemnity cover to meet your specific needs.
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How much does Professional Indemnity insurance cost?
Professional Indemnity insurance costs $103 per month* on average for BizCover customers, but every business is unique.
The cost of a policy can vary based on factors, such as your business size, industry or occupation requirements, number of employees being covered, and your history of claims.
How is the cost of insurance calculated?
Risks of the industry
Cover level amount
Annual turnover
Number of employees
Claims history
*Customer Average Monthly Payment Report is based on 1 July 2024 to Jun 2025 and presented as a guide only. It may not reflect pricing for your particular business, as individual criteria will apply.
Click here to check industry wise average prices
Flexible cover options
We offer tailored Professional Indemnity cover from $250,000 to $10 million to suit your unique business needs. Choosing different cover levels may impact the cost of your policy.
Unsure how much to choose? Think about:
Statutory professional requirements
Cover required by contracts
Number of employees being covered
Your contract value
Worst case scenario claim size
Underinsurance
We know it’s tempting to select a lower level of cover to reduce premiums, but this can leave businesses shocked and insufficiently covered when making a claim.
Ways underinsurance catches business owners out:
Inflation
With inflation, the cost of living and doing business increases. Remember to over yourself, your tools and assets for the rising costs of replacing or covering them, not what you paid for them – you may be surprised at the difference.
Not covering the full cost of your risks
If you select cover levels for less than the value you may be found liable – left out of pocket when it comes to claims time. It’s important to review your risks and determine how much you will need to cover any claim that may come your way.
How is the cost of insurance calculated?
Risks of the industry
Cover level amount
Annual turnover
Number of employees
Claims history
*Customer Average Monthly Payment Report is based on 1 July 2023 to Jun 2024 and presented as a guide only. It may not reflect pricing for your particular business, as individual criteria will apply.
Click here to check industry wise average prices
Get cover that works with the risks of your business
You can select different levels of cover to suit your needs.
This is the most you will be paid out if you need to make a claim. Choosing different cover levels may impact the cost of your policy.
Unsure how much to choose? Think about:
Statutory professional requirements
Cover required by contracts
Number of employees being covered
Your contract value
Worst case scenario claim size
Underinsurance
We know it’s tempting to select a lower level of cover to reduce premiums, but this can leave businesses shocked and insufficiently covered when making a claim.
Ways underinsurance catches business owners out:
Inflation
With inflation, the cost of living and doing business increases. Remember to over yourself, your tools and assets for the rising costs of replacing or covering them, not what you paid for them – you may be surprised at the difference.
Not covering the full cost of your risks
If you select cover levels for less than the value you may be found liable – left out of pocket when it comes to claims time. It’s important to review your risks and determine how much you will need to cover any claim that may come your way.
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Professional Indemnity claim scenarios
Here are some examples of real BizCover customers who had to make a Professional Indemnity claim

Incident
An accountant was asked by a client to review their company’s finances for fraudulent or dishonest conduct. The accountant completed the review and advised that there were no irregularities. However, the client claimed that the accountant had not conducted an adequate investigation and lodged a complaint with the Certified Practising Accountants (CPA).
Outcome
The complaint was reviewed and the CPA determined that the accountant had acted properly. The accountant’s insurer paid $23,000 in defence costs.
The provision of the claims examples are for illustrative purposes only and should not be seen as an indication as to how any potential claim will be assessed or accepted. Coverage for claims on the policy will be determined by the insurer, not BizCover.
See How Much Others Have Saved By Purchasing a Policy Through BizCover
^ Savings made from January 2024 to April 2025. This information is provided as a guide only and may not reflect pricing for your particular business, as individual underwriting criteria will apply.
Frequently asked questions
Professional Indemnity insurance may be essential for sole traders and businesses that provide a professional service or advice. You may want to consider Professional Indemnity insurance if you, for example:
• Provide a specialist service or advice
• Handle client information
• Represent a client’s interests on their behalf
• It is required by law or an industry association
• It is required by a client contract
Occupations that often consider Professional Indemnity insurance, include:
• Accountants
• Allied health professionals
• Architects
• Consultants
• Engineers
• Nurses
• Personal Trainers
• Real estate agents
• Registered builders
Professional Indemnity insurance is compulsory for some occupations and industries in Australia. It may be a legal requirement to receive and maintain a professional license or mandatory to join an industry association. Clients may also require minimum Professional Indemnity cover levels by contract.
It is wise to check with your relevant industry body to understand the insurance requirements in your state or territory.
Different factors may impact the amount of Professional Indemnity cover your business needs, such as:
- The industry you work in
- Licensing and/or contract obligations
- The size of your business, i.e. your annual turnover or size of contracts you accept
- How many people are covered, i.e. a sole trader or a business with multiple employees
BizCover offers Professional Indemnity options with cover up to $10 million to suit small businesses of different sizes and working in different industries
For allied health professionals, Professional Indemnity insurance extends to provide cover for bodily injury or illness claims arising from the professional services covered by the policy.
The main difference between Professional Indemnity and Public Liability insurance is the risks that each type of policy covers.
Professional Indemnity insurance is designed to respond to claims against your business for losses as a result of actual or alleged negligent acts or omissions in the provision of your professional service or advice. PI Insurance will also assist with the legal costs associated with responding to or
managing claims which are covered by the policy. Public Liability covers you if a third-party claim that your negligent business activities caused them injury or property damage. This includes defence costs cover
The main difference between a Professional Indemnity and a Management Liability policy is the risks that each cover.
Professional Indemnity protects you against losses claimed by a third party due to alleged or actual negligence in your professional services or advice. Subject to applicable limits, your Professional Indemnity insurance will meet the associated compensation payable to a third party together with your defence costs (which can include legal costs, investigator costs and expert fees).
Management Liability covers claims of wrongful acts in the management of the insured business and can include directors and officers liability, employment practices liability, crime, statutory liability and tax audit.
Sole traders may need Professional Indemnity insurance to maintain a professional license, become a member of an industry association, or meet the terms of a client contract. They may also consider a Professional Indemnity policy to help them manage the cost of common claims, like providing incorrect advice, accidental omissions in their work, or unintentional contract breaches
Yes, you may need Professional Indemnity insurance if you work from home. Professional Indemnity requirements typically depend on what you do, not where you work. If you need a policy to become licensed, meet industry standards, or because it is required by contract, then these requirements will likely apply even if you work from home.
Claims-based and occurrence-based policies are two different ways that an insurance policy may handle potential claims. A claims-based (or claims-made) policy provides cover when a claim is first made against a business during the policy period. Claims are only covered if a claim is notified or submitted while the policy is active. You cannot claim after the policy has lapsed. Professional Indemnity polices are typically claims-based policies.
Professional Indemnity insurance covers personalised services and advice. Because these types of services can have long-term consequences, clients may pursue legal action months or years after you’ve worked with them. A claims-based policy helps protect you when it may be difficult to determine exactly when a loss occurred.
An occurrence-based policy provides cover when incidents occur during the policy period, regardless of when a claim is made. You may be able to make a claim after the policy is cancelled. Public Liability insurance is a common type of occurrence-based policy.
A retroactive date is the date from which your Professional Indemnity policy will cover you and your business. This retroactive cover provides protection for claims arising from work completed before the start of the current policy period. Some Professional Indemnity policies will have unlimited retroactive dates that cover services performed any time In the past, so long as you make a claim while the policy is active.
BizCover is here to assist you with Professional Indemnity claims and make the process as drama-free as possible.
To start the claims process, complete our claims form online any time, 24/7. We’ll coordinate your claim with the insurer and notify you of the outcome via email or phone.

















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